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| Business Challenge |
Successful companies are driven to deliver quality - from the way they operate, to the customer service standards they establish and the products they deliver. This is a strategic vision to improve brand equity and image and ensure you are better equipped to win new opportunities in an increasingly competitive global marketplace. |
| Solution |
What is ISO 9001?
ISO 9001 is an international standard related to quality management, applicable to any organization from all types of business sectors and activities. It is based on eight quality management principles (all fundamental to good business practices): - Customer focus - Leadership - Involvement of people - Process approach - System approach to management - Continual improvement - Fact based decision-making - Mutually beneficial supplier relationships |