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Seminar on “ISO/IEC 20000 IT Service Management”
 

To raise the ' awareness on IT Service System issues, h Macau Productivity and technology Transfer Center (herewith “CPTTM”) as launched " Understanding of ISO/IEC 2000 IT Service Management Seminar”, which World Center for Certification & Quality has been is invited to be one of the speakers in theme of “What is ISO/IEC 2000 IT Service Management ?”,to share the ITSMS certification. For registration, please feel free to contact us.
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   Target audience :
 

Directors/Managers/Practitioners or who would like to implement ISMS or ITSMS
 
   Outline :
 

CODE: SEM6-04-2014-QM

 

CONTENT:

·         Why you need ISO/IEC 20000?

·         What is ISO/IEC 20000 IT Service Management System?

·         How to establish IT Service Management System (ITSMS)?

·         Successful case sharing – Institute for Tourism Studies

·         Q&A session
 
   Workshop detail :
 

ORGANIZED BY: Macau Productivity and Technology Transfer Center

NO. OF SEATS: 50

LANGUAGE: Cantonese

DATE: April 29, 2014 (Tuesday)

TIME: 15:00 – 17:30

FEES: Free of Charge

VENUE: Rua de Xangai 175, Ed. ACM., 7 andar, Macau – Auditorium

 

For registration, please feel free to contact us.
 
   Registration Form :
 
 
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