World Center for Certification & Quality Certification in Japan delivers ISO 29990 to Score Co., Ltd. |
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Score Co., Ltd is a non-formal education and training service provider and aims to provide the highest quality of services in the region. The company recently obtained ISO 29990 (*1) certification through an audit by World Center for Certification & Quality. This is the first certificate of the standard for World Center for Certification & Quality worldwide.
"We have been running PDCA cycle for a long time and it worked to some extent. But from a long-term perspective, we wanted to establish more systematic approach to continuous improvement in order to offer high quality of educational services under the management system at a high level. As a solution to our challenge, World Center for Certification & Quality gave us an easy-understandable explanation about this standard and its benefits." says Mr. Shinichi Masaki, CEO of Score.
Taking an employment rate of graduates from an officially-accredited vocational training course, Score, towards the ISO 29990 certification, has set a tougher standard than the one set by the national standard. And Score has succeeded in maintaining the high standard of its employment rate, by indentifying operational challenges through ISO-specific internal audits and implementing continuous improvement through management reviews.
Mr. Masaki concludes: "ISO 29990 certification is a key factor to differentiate ourselves from competitors. As a company that makes continuous efforts for improvement of service quality in accordance with the international standard, we would like to win the confidence of both authorities and students."
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